WARRANTY

by admin

Warranty

Repair Warranty

The Customer Understand

  • Please make sure you have tested the device before leaving the premises. Warranty will be void if there will be any physical damage, liquid damage or 3rd party repair attempt on device.
  • I have not handed my SIM card memory card and phone case to SMART TECH  Ltd and I remain solely responsible for loss.
  • 100 days repair warranty.
  • No warranty for water damage repairs. Contacts, photos, or other data stored on the device may be lost as part of the repair process, it is solely my responsibility to back up data on my device.
  • In some circumstances device may need to be sent to the manufacture, which could extend repair time. Make sure to provide the password otherwise repair time can be delayed.
  • If further faults are found during repair because the device could not be switched on at the time of booking, I am liable for the extra costs.
  • On collection of my device, its my responsibility to ensure that the device is fully functional. Smart Tech will not be responsible for the fault not related to the original repair.

Device Sales Warranty
PLEASE KEEP YOUR RECEIPT (PROOF OF PURCHASE)

  • I have tested the device and its fully working.
  • 14 days exchange policy if faulty.
  •  All our handsets come with 24-month warranty apart from third party software issues, accidental damage, (eg.water damage) broken screen, etc.
  •  If you take your device to a third party, this will void the warranty on your device.
  •  With all pre-owned devices, the battery will be covered by 3-month warranty from the date of purchase.
  •  Warranty does not cover LCD damage, cracks, smashes, faulty touch screens, pixel damage.
  •  Warranty does not cover a faulty fingerprint or iris sensor, we do not cover face Id recognition.
  •  In case of fault, device may need to be sent to manufacturer which could take 4 weeks.

Our Happy Customers...

Hanna Zwara
Hanna Zwara
@username
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Used them second time and again excellent service. Very happy. Nice, quick service. Repair completed to high standard. Good advise given. Would definitely recommend
Faye Johnson
Faye Johnson
@username
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Fixed my sons phone within the day, gave a good price and very friendly. I will definitely be going back in the future! Would highly recommend.
John Doe
John Doe
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Ben Charlesworth
Ben Charlesworth
@username
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Great service, very cooperative. Really cheap and great service. I recommend anyone who has a problem with all devices to pay this shop a visit. Shop opposite papajohns, near train station
barry jones
barry jones
@username
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Very good service, quick turn around on fixing my lap top & iPad Very professional and polite
Nirmal Hasrajani
Nirmal Hasrajani
@username
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Great service and even got a 50% discount!
Graham Fein
Graham Fein
@username
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First class service. Very reasonable price for a job well done in 20 minutes. Strongly recommended.
Sandeep S
Sandeep S
@username
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Great new addition to Petts Wood. Owner very friendly and helpful. Would highly recommend for any mobile accessories
Francesco Albanese
Francesco Albanese
@username
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If I could give them 10 I would happily give it. They literally saved my iPhone 11 Pro Max after it had been tampered with its internal components by another incompetent shop. Couldn’t be grateful enough, they did an amazing job and it wasn’t expensive at all. Will be back for sure and I can recommend it to anyone.
Amy loux
Amy loux
@username
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Amazing service would 100% recommend and have told friends and family to use here.
Tuyen Huynh
Tuyen Huynh
@username
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Stumbled across this shop just newly opened! Lovely people and very helpful me and my partner will be coming here from now on thank you smart tech for your service
Molly Dine
Molly Dine
@username
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went in for some vapes (8 for £20 which is great) and the guy working noticed a crack in my phone protector and fixed it for free! :)
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ELTHAM BRANCH

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SWANLEY BRANCH

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